The Effect of Organizational Culture and Transformational Leadership on Employee Performance with Work Motivation as a Mediating Variable
DOI:
https://doi.org/10.61098/1e4gdt30Keywords:
Organizational Culture, Transformational Leadership, Work Motivation, Employee Performance, PLS-SEMAbstract
This study examines the effects of organizational culture and transformational leadership on employee performance, with work motivation as a mediating variable, at the Tax Office for Corporate and Foreign Individual Taxpayers. A quantitative survey was conducted involving 100 employees selected from a population of 136 employees through simple random sampling. The data were measured using a five-point Likert scale and analyzed with Partial Least Squares–Structural Equation Modeling using SmartPLS 4. The results show that organizational culture has a positive and significant effect on employee performance and work motivation. Transformational leadership has a positive and significant direct effect on employee performance but does not significantly affect work motivation. Work motivation has a positive and significant effect on employee performance. The mediation test indicates that work motivation partially mediates the relationship between organizational culture and employee performance, whereas it does not mediate the relationship between transformational leadership and employee performance. These findings highlight the importance of strengthening shared organizational values and maintaining transformational leadership practices, while developing additional reward, career development, and supportive-work-environment mechanisms to sustain employee motivation and performance.
References
Statistics Indonesia. (2024). Actual government revenues (billion rupiahs).
Bakker, A. B., Kjellevold, O., & Espevik, R. (2023). Daily transformational leadership: A source of inspiration for follower performance? European Management Journal, 41, 700–708. https://doi.org/10.1016/j.emj.2022.04.004
Chen, Y., Zhang, Z., Zhou, J., & Liu, C. (2023). A cognitive evaluation and equity-based perspective of pay for performance on job performance: A meta-analysis and path model. Frontiers in Psychology, 13, 1039375. https://doi.org/10.3389/fpsyg.2022.1039375
Diamantidis, A. D., & Chatzoglou, P. (2018). Factors affecting employee performance: An empirical approach. International Journal of Productivity and Performance Management, 68(1), 171–193. https://doi.org/10.1108/IJPPM-01-2018-0012
Directorate General of Taxes. (2024). Annual report of the Directorate General of Taxes 2024.
Eliyana, A., & Ma, S. (2019). Job satisfaction and organizational commitment effect in the transformational leadership towards employee performance. European Research on Management and Business Economics, 25(3), 144–150. https://doi.org/10.1016/j.iedeen.2019.05.001
Ernawati, F. Y., Budianto, R., & Sari, A. (2023). The effects of motivation, work environment, work discipline, and compensation on employee performance at PT BPR Sinar Mitra Sejahtera Semarang. Jurnal STIE Semarang, 15(3), 158-173.
Ferdian, A. R. D. (2020). The effects of organizational culture and knowledge management on employee performance. Jurnal Penelitian IPTEKS, 5(2), 187-193.
Habeahan, L. (2023). The effects of work motivation, work discipline, and the work environment on employee performance. Jurnal Manajemen Bisnis dan Kewirausahaan, 7(2), 410-420.
Hung, Y., Su, T., & Lou, K. (2022). Impact of organizational culture on individual work performance with national culture of cross-strait enterprises as a moderator. Sustainability, 14(11), 6897. https://doi.org/10.3390/su14116897
Judge, T. A., & Piccolo, R. F. (2004). Transformational and transactional leadership: A meta-analytic test of their relative validity. Journal of Applied Psychology, 89(5), 755–768. https://doi.org/10.1037/0021-9010.89.5.755
Corporate and Foreign Taxpayers Tax Office. (2024). Revenue achievement, Periodic Payment Monitoring, and Material Compliance Monitoring data, 2021-2024.
Ministry of Finance of the Republic of Indonesia. (2024). Recent macroeconomic and fiscal development.
McAnally, K., & Hagger, M. S. (2024). Self-Determination Theory and workplace outcomes: A conceptual review and future research directions. Behavioral Sciences, 14(6), 428. https://doi.org/10.3390/bs14060428
Meng, J., & Berger, B. K. (2019). The impact of organizational culture and leadership performance on PR professionals’ job satisfaction: Testing the joint mediating effects of engagement and trust. Public Relations Review, 45(1), 64–75. https://doi.org/10.1016/j.pubrev.2018.11.002
Mewahaini, H., & Sidharta, H. (2022). The effects of organizational culture and work ethic on employee performance at Mayangkara Group. PERFORMA: Jurnal Manajemen dan Start-Up Bisnis, 7(6), 622-630.
Putri, N. C. R., & K. I. A. N. (2025). The effects of transformational leadership style, organizational communication, and work motivation on employee performance at PT Perkebunan Nusantara 1 Regional 4 Surabaya. GEMAH RIPAH: Jurnal Bisnis, 5(3), 184-193.
Ryan, R. M., & Deci, E. L. (2000). Self-Determination Theory and the facilitation of intrinsic motivation, social development, and well-being. American Psychologist, 55(1), 68–78.
Sugiyono. (2024). Quantitative, qualitative, and R&D research methods. Alfabeta.
Downloads
Published
Issue
Section
License
Copyright (c) 2026 Agustiningsih, Rudi Bambang Trisilo

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.






